01Case study

Turning referral-led growth into a repeatable origination function.

Built an outbound origination function for an engineering services firm that had grown on referral and inbound alone.

Sector
AI and engineering services
Markets
US, UK, UAE
Case study
Systango
02Context

Where the business stood.

An AI and engineering services business with delivery strength and a thin front end. New revenue arrived through referral, marketplace listings, and founder relationships, which made the pipeline unpredictable and impossible to forecast beyond a quarter.

Mandate

Stand up a selling function that originates demand independently of the founder's network, without diluting the technical positioning the firm had earned.

03Approach

How the work ran.

01

Define

Segmented the addressable market by delivery fit rather than headcount, scored accounts against the work the delivery team wins most reliably, and set the entry sequence across the US, UK, and UAE.

02

Build

Built the outreach system end to end — data sourcing, sequencing, messaging built on delivery evidence — and productized two service lines so proposals stopped being written from scratch.

03

Scale

Handed operation to the internal team with trackers, qualification criteria, and a recurring market-intelligence cadence so the function keeps its own supply.

04What shipped

What the client owns.

  • Account scoring model and territory map across three markets
  • Outbound sequencing system with owner-level runbook
  • Two productized service offers with pricing architecture
  • Proposal and pre-sales asset library
  • CRM pipeline stages with qualification gates
Engagement record
Engagement shape
Diagnostic then build sprint
Markets addressed
US, UK, UAE
Function owner at close
Internal team
Terms

Fixed-fee diagnostic, then a scoped build sprint. Systems and assets transferred to the client at handover.

Next step

Start with the founder-dependency audit.

Ten working days, fixed fee, a written read your team owns. The fee credits against the build that follows.